Privacy Policy
Last updated: October 2026
Who we are
Dee Rise Property Ltd (Company No. 15388149, ICO Registration ZB652840) operates serviced apartments in Wolverhampton. For questions about this policy or your data, contact us at booking@deeriseproperty.com or 187A Tettenhall Road, Wolverhampton WV6 0BZ.
What data we collect
When you book with us, we and our booking platform collect the information needed to manage your stay: your name, contact details (email address and phone number), booking dates, payment confirmation and any messages you send us. We also collect anonymised website usage data through analytics to understand how visitors use this site.
How we use your data
We use your data to process and manage your booking, send pre-arrival and check-in instructions, respond to enquiries, meet legal and tax obligations, and — where you have agreed — occasionally send updates about our properties. We do not sell your data, and we do not use it for unrelated marketing without your consent.
Who we share it with
Your booking and payment details are processed by our booking platform and its secure payment provider. Analytics data is processed by Google (Google Analytics 4). We share data with these providers only as needed to deliver our services, and they are bound by their own data protection obligations. We never share your personal data with advertisers.
How long we keep it
Booking records are kept for as long as necessary to manage your stay and meet our legal, accounting and tax obligations. Enquiries that do not result in a booking are kept for a shorter period, after which they are deleted.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or request a copy of it. To exercise any of these rights, email booking@deeriseproperty.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ico.org.uk).
Cookies
Details of the cookies this site uses, and how to control them, are set out in our Cookies Policy.